MEDIATING ROLE OF JOB SATISFACTION IN RELATIONSHIP BETWEEN RETENTION, COMMITMENT, COMPETENCE IN IMPROVING PERFORMANCE

Reva Ragam Santika, Liswandi Liswandi, Zainur Hidayah

Abstract


This Study aims to investigate the effect of retention, commitment competence on lecturer performance through job satisfaction as moderating variable. Furthermore, The design of this research was survey research with a web-based cross-sectional data type. The research focuses on lecturers at one of the private university in Jakarta and the 136 sample was taken using the purposive sampling method. Data processing and hypothesis testing using the Multivariate Structural Equation Model (SEM) technique. The Research indicates that retention and competence have a positive but not significant influence on job satisfaction, while commitment has a significant positive influence on job satisfaction and competence has a significant positive influence on performance. In particular, the moderating influence of job satisfaction does not have a significant influence on the relationship between retention, commitment, and competence on lecturer performance The Conclusion of this study  that retention, competence have positive effect but not significant on job satisfaction, competence has positive significant on Lecturer Performance and lecturer commitment has positive significant on job satisfaction but doesnt have significant effect to Lecturer performance

Keywords


job satisfaction; retention; commitment; competence; performance

References


R. N. Daisy Ofosuhene Kwenin, Stephen Muathe, The Influence of Rewards and Job Satisfaction on Employees in the Service Industry And Key words,†Bus. Manag. Rev., vol. 3, no. 2, pp. 2232, 2013.

S. Fukofuka, Factor that predict employee retention in profit and non profit organizations. Global Journal of Human Resource Management,†Glob. J. Hum. Resour. Manag., vol. 2, no. 4, pp. 18, 2014.

M. Javed, R. Balouch, and F. Hassan, Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions,†Int. J. Learn. Dev., vol. 4, no. 2, pp. 120140, 2014, doi: 10.5296/ijld.v4i2.6094.

M. Inuwa, Job Satisfaction and Employee Performance: An Empirical Approach,†Millenn. Univ. J., vol. 1, no. 1, pp. 90103, 2016.

E. Ginandjar, Pengaruh Retensi Karyawan, Pelatihan Karyawan Dan Kepuasan Karyawan Terhadap Kinerja Karyawan Bpjs Ketenagakerjaan Wilayah Banten,†Universitas Mercubuana, 2018.

M. Dhanabhakyam and N. T, Mediation effect of job satisfaction on employee commitment and retention in response to human resource managementpractices in calicut airport,†Int. J. Hum. Resour. Reasearch Rev., vol. 4, no. 1, pp. 19, 2016.

et. al. Nasir, Magnetizing The Interest And Retention Of Lecturer In Private Higher Education,†Int. J. Educ. Manag. Innov., vol. 1, no. 2, pp. 120133, 2020, [Online]. Available: http://journal2.uad.ac.id/index.php/ijemi.

D. M. Wibowo, Effect of Competence, motivation, organizational commitment to employee performance and job satisfaction of education,†Int. J. Bus. Manag., vol. 5, no. 6, 2014.

J. R. Jeon, A. Lee, and N. Chen, Effect of Competency at Work on Job Satisfaction and Organizational Commitment in The Restaurant Industry,†13th Asia Pacific Forum Grad. Students Res. Tour., no. May 2014, pp. 1117, 2014.

F. Lilawati, Emi &Mashari, PENGARUH KOMPETENSI DOSEN DAN KEPUASAN KERJA DOSEN TERHADAP KINERJA DOSEN DI UNIVERSITAS KH A WAHAB HASBULLAH TAMBAKBERAS JOMBANG,†J. Manaj. DAN Pendidik. Islam, vol. 3, no. 1, pp. 3963, 2017, [Online]. Available: http://journal.unipdu.ac.id:8080/index.php/dirasat/article/view/994/683.

Kholik, Program Studi Manajemen Pendidikan Islam Intitut Agama Islam Negeri Surakarta Tahun 1437 H / 2016 M,†pp. 1180, 2016, [Online]. Available: http://eprints.iain-surakarta.ac.id/138/.

Muhhamad Arifin, The Influence of Competence, Motivation, and Organizational Culture to High School Teacher Job Satisfaction and Performance,†Int. Educ. Stud., vol. 8, no. 1, 2015.

M. Z. Mustafa, Analysis of Motivation, Discipline, Competence and commitmen toward Performance through Satisfaction by Worker Training Council in Abu Dhabi,†Int. Rev. Manag. HRM, vol. 4, no. 2, 2014, [Online]. Available: www.econjournals.com.

A. A. N. B. et. al. Dhermawan, Pengaruh Motivasi, Lingkungan Kerja, Kompetensi, Dan Kompensasi Terhadap Kepuasan Kerja Dan Kinerja Pegawai Di Lingkungan Kantor Dinas Pekerjaan Umum Provinsi Bali,†J. Manajemen, Strateg. Bisnis, dan Kewirausahaan, vol. 6, no. 2, pp. 173184, 2012, [Online]. Available: https://ojs.unud.ac.id/index.php/jmbk/article/view/2203.

M. Aruna and J. Anitha, Employee Retention Enablers : Generation Y Employees,†SCMS J. Indian Manag., vol. July-Sep, pp. 94104, 2015.

T. ; R. Hidayati, The Effect On The Job Satisfaction Organization, Performance Of Employees Commitment, And Service Performance,†Kinerja J. Ekon. dan Manaj., vol. 13, no. 1, pp. 112, 2016, doi: 10.1017/CBO9781107415324.004.

Nur Abidin, Pengaruh Kepuasan, Motivasi Dan Kedisiplinan Kerja Terhadap Kinerja Pegawai Di Lingkungan Kantor Wilayah Departemen Agama Provinsi Jawa Tengah Nur Abidin Program Pasca Sarjana Universitas Dian Nuswantoro Semarang,†UNIVERSITAS DIAN NUSWANTORO, 2015.

C. ;Eddy M. S. Valianawaty, Job Satisfaction and Job Performance in PT XYZ,†Trikonomika, vol. 14, no. 2, pp. 111118, 2015.

D. Febriansyah, Angky and Abdul Wahab, ANALISIS PENGARUH KEMAMPUAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PADA PT.LAKUMAS RANCAEKEK BANDUNG,†Universitas Komputer Indonesia, 2017.

M. Sumarni, Pengaruh employee retention terhadap turnover intention dan kinerja karyawan,†Akmenika UPY, vol. 8, pp. 2047, 2011.

M. J. A. Nasir, B. B. Wiyono, . Supriyono, and A. Supriyanto, The Relationship between Motivation, Organisational Commitment and Competence with Job Satisfaction and Lecturers Performance,†Int. J. Learn. Dev., vol. 7, no. 3, p. 165, 2017, doi: 10.5296/ijld.v7i3.11688.

F. Sadiyah, Halimatus & S Anugrahini & Irawati, Pengaruh Employee Retention Dan Turnover Intention Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Pada Kospin Jasa Cabang Jawa Timur,†Kompetensi, vol. 11, no. 1, pp. 3465, 2017.

et all Meyer, Characteristic and Goal Human Resourcces Management. Jhon Wiley & Sons Inc, 2014.

B. C. Renyut, H. B. Modding, J. Bima, and S. Sukmawati, The effect of organizational commitment, competence on Job satisfaction and employees performance in Maluku Governors Office,†IOSR J. Bus. Manag., vol. 19, no. 11, pp. 1829, 2017, doi: 10.9790/487X-1911031829.


Full Text: PDF

DOI: 10.33751/jhss.v5i2.3912

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.