The Effect Of Hedonic Shopping Motivation And Flash Sale Program In Tiktok Live Shopping On The Impulsive Buying Behavior Of Generation Z

Syifa Az Zahra, Nor Lailla

Abstract


The purpose of this study is to (1) To determine the effect of Hedonic Shopping Motivation on Impulsive Buying. (2) To determine the effect of Flash Sale on Impulsive Buying. (3) To determine the effect of Flash Sale on Hedonic Shopping Motivation. This study uses a descriptive quantitative method and the population in this study is the community in DKI Jakarta who use the TikTok application. The sample used uses the Non Probability formula with a total sample of 300. The data is processed using the Partial Least Square (PLS) method. From the results of the analysis, it was found that Impulsive Buying was 56.6% influenced by Hedonic Shopping Motivation and Flash Sale.


Keywords


impulse buying behavior; hedonic shopping motivation; flash sale; generation z; online shopping

References


M. J. Arnold and K. E. Reynolds, "Hedonic shopping motivations," Journal of Retailing, vol. 79, no. 2, pp. 77–95, 2003, doi: 10.1016/S0022-4359(03)00007-1.

B. J. Babin, W. R. Darden, and M. Griffin, "Measuring hedonic and utilitarian shopping value," Journal of Consumer Research, vol. 20, no. 4, pp. 644–657, 1994.

S. Bhattacharyya and I. Bose, "S-commerce: Influence of Facebook likes on purchases and recommendations on a linked e-commerce site," Decision Support Systems, vol. 138, pp. 113383, Aug. 2020, doi: 10.1016/j.dss.2020.113383.

Y. W. Chang, P. Y. Hsu, J. Chen, W. L. Shiau, and N. Xu, "Utilitarian and/or hedonic shopping – consumer motivation to purchase in smart stores," Industrial Management and Data Systems, vol. 123, no. 3, pp. 821–842, 2023, doi: 10.1108/IMDS-04-2022-0250.

M. Cinjarevic, K. Tatic, and S. Petric, "See It, Like It, Buy It! Hedonic Shopping Motivations and Impulse Buying," Economic Review, vol. 9, no. 1, pp. 3–15, 2011. [Online]. Available:

J. E. Collier, R. S. Moore, A. Horky, and M. L. Moore, "Why the little things matter: Exploring situational influences on customers’ self-service technology decisions," Journal of Business Research, vol. 68, no. 3, pp. 703–710, 2015,

V. Cyasmoro and R. Arifiansyah, "Influence Of Online Customer Rating, Flash Sale And Hedonic Shopping Motives To Impulse Buying On Market Users Place Shoppe," Asian Journal of Management Entrepreneurship and Social Science, vol. 4, no. 2, pp. 1555–1569, 2024. [Online]. Available: https://ajmesc.com/index.php/ajmesc.

B. Daroch, G. Nagrath, and A. Gupta, "A study on factors limiting online shopping behaviour of consumers," Rajagiri Management Journal, vol. 15, no. 1, pp. 39–52, 2021, doi: 10.1108/ramj-07-2020-0038.

B. Gültekin and L. Özer, "The Influence of Hedonic Motives and Browsing on Impulse Buying," Journal of Economics and Behavioral Studies, vol. 4, no. 3, pp. 180–189, 2012, doi: 10.22610/jebs.v4i3.315.

J. F. Hair, J. J. Risher, M. Sarstedt, and C. M. Ringle, "When to use and how to report the results of PLS-SEM," European Business Review, vol. 31, no. 1, pp. 2–24, 2019, doi: 10.1108/EBR-11-2018-0203.

S. Hidayat and A. Maulana, "The effect of sales promotion on impulse buying with hedonic shopping value as a mediating variable in e-commerce shopee in Bukittingi city," vol. 1, no. 1, pp. 9–15, 2023, doi: 10.24036/jsme.xxxxxxxx.

E. C. Hirschman and M. B. Holbrook, "Hedonic Consumption: Emerging Concepts, Methods and Propositions," Wiley Encyclopedia of Management, vol. 46, no. 3, pp. 1–1, 1982, doi: 10.1002/9781118785317.weom090127.

S. Kim and M. S. Eastin, "Hedonic tendencies and the online consumer: An investigation of the online shopping process," Journal of Internet Commerce, vol. 10, no. 1, pp. 68–90, 2011, doi: 10.1080/15332861.2011.558458.

S. F. Lamis, P. W. Handayani, and W. R. Fitriani, "Impulse buying during flash sales in the online marketplace," Cogent Business and Management, vol. 9, no. 1, 2022, doi: 10.1080/23311975.2022.2068402.

J. A. Lee and J. J. Kacen, "Cultural influences on consumer satisfaction with impulse and planned purchase decisions," Journal of Business Research, vol. 61, no. 3, pp. 265–272, 2008, doi: 10.1016/j.jbusres.2007.06.006.

S. Setyaningsih and Y. Suchyadi, “Implementation of Principal Academic Supervision To Improve Teacher Performance in North Bogor,” Jhss (Journal Humanit. Soc. Stud., vol. 5, no. 2, pp. 179–183, 2021, doi: 10.33751/jhss.v5i2.3909.

Y. Suchyadi and Nurjanah, “Relationship between Principal Supervision in Increasing the Job Satisfaction of Private Junior High School Teachers in East Bogor District,” JHSS (Journal Humanit. Soc. Stud., vol. 02, no. 01, pp. 26–29, 2018, doi: https://doi.org/10.33751/jhss.v2i1.818.

Y. Suchyadi, “Relationship between Work Motivation and Organizational Culture in Enhancing Professional Attitudes of Pakuan University Lecturers,” JHSS (JOURNAL Humanit. Soc. Stud., vol. 01, no. 01, pp. 41–45, 2017, doi: https://doi.org/10.33751/jhss.v1i1.372.

Y. Suchyadi, N. Karmila, and N. Safitri, “Kepuasan Kerja Guru Ditinjau Dari Peran Supervisi Kepala Sekolah Dasar Negeri Di Kecamatan Bogor Utara,” JPPGuseda | J. Pendidik. Pengajaran Guru Sekol. Dasar, vol. 2, no. 2, pp. 91–94, Nov. 2019, doi: 10.33751/jppguseda.v2i2.1453.

R. Purnamasari et al., “Student Center Based Class Management Assistance Through The Implementation Of Digital Learning Models,” J. Community Engagem., vol. 02, no. 02, pp. 41–44, 2020, doi: https://doi.org/10.33751/jce.v2i2.2801.

Y. Suchyadi and H. Suharyati, “The Use Of Multimedia As An Effort To Improve The Understanding Ability Of Basic School Teachers ‘Creative Thinking In The Era ‘Freedom Of Learning,’” in Merdeka Belajar, A. Rahmat, Ed. Yogyakarta: Zahir Publishing, 2021, pp. 42–53.

Y. Suchyadi et al., “Increasing Personality Competence Of Primary School Teachers, Through Education Supervision Activities In Bogor City,” J. COMMUNITY Engagem., vol. 01, no. 01, 2019, [Online]. Available: https://journal.unpak.ac.id/index.php/jce

Y. Suchyadi et al., “Improving The Ability Of Elementary School Teachers Through The Development Of Competency Based Assessment Instruments In Teacher Working Group , North Bogor City,” J. COMMUNITY Engagem., vol. 02, no. 01, pp. 1–5, 2020, doi: https://doi.org/10.33751/jce.v2i01.2742.

S. Hardinata, Y. Suchyadi, and D. Wulandari, “Strengthening Technological Literacy In Junior High School Teachers In The Industrial Revolution Era 4.0,” J. Humanit. Soc. Stud., vol. 05, no. 03, pp. 330–335, 2021.

H. Suharyati, H. Laihad, and Y. Suchyadi, “Development of Teacher Creativity Models to Improve Teacher’s Pedagogic Competency in the Educational Era 4.0,” Int. J. Innov. Creat. Chang. www.ijicc.net, vol. 5, no. 6, pp. 919–929, 2019, [Online]. Available: www.ijicc.net

Y. Suchyadi, Nurjanah, and N. Karmila, Supervisi Pendidikan: Strategi Meningkatkan Profesionalisme Guru. Bogor: PGSD Universitas Pakuan, 2020.

Suchyadi, Y., & Suryani, A. "Educational Environment In The Implementation Of Character Education". JHSS (Journal Of Humanities And Social Studies), 5(2), 208-212. 2021.

Marwah, H. S., Suchyadi, Y., & Mahajani, T. "Pengaruh Model Problem Based Learning Terhadap Hasil Belajar Subtema Manusia Dan Benda Di Lingkungannya". Journal of Social Studies Arts and Humanities (JSSAH), 1(1), 42-45. 2021.

Suchyadi, Y., Sunardi, O., Suhardi, E., & Sundari, F. S. "Using a Multimedia for Natural Science Learning in Improving Concept Skills of Elementary School Teachers".

Hardinata, S., Suchyadi, Y., & Wulandari, D. "Model of Strengthening Technology Literacy for Junior High School Teachers in the Era of the Industrial Revolution 4.0."

X. Liu, Y. W. Zhou, Y. Shen, C. Ge, and J. Jiang, "Zooming in the impacts of merchants’ participation in transformation from online flash sale to mixed sale e-commerce platform," Information and Management, vol. 58, no. 2, pp. 103409, 2021, doi: 10.1016/j.im.2020.103409.

G. M. Muharam, D. Sulistiya, N. Sari, Z. Fahmy, and K. Zikrinawati, "Experimental Student Experiences The Effect of Fear of Missing Out (FoMO) and Peer Conformity on Impulsive Buying in Semarang City Students (Study on TikTok Shop Consumers)," Jurnal.

N. Putri, Y. Prasetya, P. W. Handayani, and H. Fitriani, "TikTok Shop: How trust and privacy influence generation Z’s purchasing behaviors," Cogent Social Sciences, vol. 10, no. 1, 2023, doi: 10.1080/23311886.2023.2292759.

P. M. Romer, "Endogenous technological change," Journal of Political Economy, vol. 98, no. 5, pp. S71–S102, 1990, doi: 10.3386/w3210.

U. Ruqoyyah and G. Rahmawan, "Pengaruh Copywriting Promotion, Online Customer Review, dan Gaya Hidup Terhadap Keputusan Pembelian Melalui Keranjang Kuning Pada Aplikasi Tiktok," Jurnal Edueco, vol. 6, no. 1, 2023, doi: 10.36277/edueco.v6i1.152.

T. Verhagen and W. Van Dolen, "The influence of online store beliefs on consumer online impulse buying: A model and empirical application," Information and Management, vol. 48, no. 8, pp. 320–327, 2011, doi: 10.1016/j.im.2011.08.001.

R. Vongurai, "Factors influencing consumer attitudes and purchase intentions of flash sale through online shopping platforms," Journal of Humanities and Social Sciences Nakhon, vol. 11, no. 1, pp. 1–20, 2021.

B. Widagdo and K. Roz, "Hedonic Shopping Motivation and Impulse Buying: The Effect of Website Quality on Customer Satisfaction," Journal of Asian Finance, Economics and Business, vol. 8, no. 1, pp. 395–405, 2021, doi: 10.13106/jafeb.2021.vol8.no1.395.

A. M. Zakiyyah, "Pengaruh Flash Sale Terhadap Pembelian Impulsif Online Pada Toko Online 'Pulchragallery,'" Jurnal Manajemen Dan Bisnis Indonesia, vol. 4, no. 1, 2018, doi: 10.32528/jmbi.v4i1.1716.

M. Zhang, T. C. E. Cheng, and J. Du, "Advance selling of new products to strategic consumers on flash sale platforms," International Journal of Logistics Research and Applications, vol. 21, no. 3, pp. 318–331, 2018, doi: 10.1080/13675567.2018.1454416.

Y. Zhong, Y. Zhang, M. Luo, J. Wei, S. Liao, K. L. Tan, and S. S. N. Yap, "I give discounts, I share information, I interact with


Full Text: PDF

DOI: 10.33751/jhss.v9i2.11008

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.