PERCEIVED VALUE, ATTITUDE TOWARDS AD, DAN PURCHASE INTENTION PADA IKLAN EMOSIONAL COCA COLA

Nizam Mohammad Andrianto

Abstract


Coca Cola released an emotional ad titled 'I Stand Against Name Calling' with the purpose of raising public awareness of the anti-bullying movement. This study aims to determine the ability of the emotional approach of advertising in the Coca Cola campaign section in influencing purchase intention on these products. The independent variable studied was Perceived Value, while the dependent variable in this study was Attitude Towards Ad and Purchase Intention. The research design used was a descriptive conclusive research design, and the data collection medium used was a survey/questionnaire. The finding of this study revealed that Perceived Value influences both Attitude Towards Ad and Purchase Intention, same goes with Attitude Towards Ad that has been proved to influences Purchase Intention. This study has an implication for marketer in general and Coca Cola in particular to create another emotional ad for their product line.


Keywords


attitude towards ad; perceived value; purchase intention

References


Belch E. George dan Michael A. Belch. (2015). Advertising and Promotion, an Integrated Marketing Communications Perspective. Singapore: McGraw-Hill Education.

Bonson Ponte, E., dkk. (2015). Influence of Trust and Perceived Value on The Intention to Purchase Travel Online: Integrating The Effects of Assurance on Trust Antecedents. Tourism Management, 47, 286302. https://doi.org/https://doi.org/10.1016/j.tourman.2014.10.009.

Brackett, L. dan BN, C. (2001). Cyberspace Advertising vs. Other Media: Consumer vs. Mature Student Attitudes. Journal of Advertising Research, 4(5).

Caesarlita, D. (2016). Coca Cola Gelar Kampanye Rayakan Namamu. https://lifestyle.sindonews.com/berita/1076804/166/coca-cola-gelar-kampanye-rayakan namamu [diakses 3 Juli 2016].

Chen, H., dkk. (2012). A Study of Relationships Among Green Consumption Attitude, Perceived Risk, Perceived Value Toward Hydrogen-Electric Motorcycle Purchase Intention. AASRI Procedia, 2, 163-168. https://doi.org/10.1016/j.aasri.2012.09.029.

Field, A. (2000). Discovering Statistics using SPSS for Windows. US: Sage Publication.

Gobe, M. (2002). Emotional Branding: Paradigma Baru untuk Menghubungkan Merek dengan Pelanggan. Jakarta: Penerbit Erlangga.

Gogoi, B. (2013). Study of Antecedents of Purchase Intention and Its Effect on Brand Loyalty of Private Label Brand of Apparel. International Journal of Sales & Marketing, 3(2).

Goldsmith, R., dkk. (2000). The Impact of Corporate Credibility and Celebrity Credibility on Consumer Reaction to Advertisements and Brands. Journal of Advertising, 29(3).

Grewal, D., dkk. (1998). The Effect of Pricecomparison Advertisingon Buyers Perception of Acquisition Value, Transaction Value, and Behavioral Intention. Journal of Marketing, 62(2), 46-59. https://doi.org/10.2307/1252160.

H, A. (1998). Costumer Behaviour and Marketing Action (6th Edition). London: International Thomson Publishing.

Han, B., dkk. (2018). Exploring Consumer Attitudes and Purchasing Intentions of Cross-Border Online Shopping in Korea. Journal of Korea Trade, 22(2), 86-104. https://doi.org/10.1108/JKT-10-2017-0093.

Heath, R. (2007). Emotional persuasion in advertising: A hierarchy-of-processing model. University of Bath Working Paper Series.

Howard, J. (1994). Buyer Behavior in Marketing Strategy (2nd edition). New Jersey: Prentice Hall.

Ivanauskienė, N., dkk. (2012). Customer Perception of Value: Case of Retail Banking. Organizations and Markets in Emerging Economies, 3(1), 75-88. https://doi.org/10.15388/omee.2012.3.1.14276.

Jaafar, S. N., dkk. (2012). Consumers' Perception, Attitudes, and Purchase Intention Towards Private Label Food Products in Malaysia. Asian Journal of Business and Management Sciences. 2(8), 73-90.

Khoi, N. H., dkk. (2018). The Role of Perceived Values in Explaining Vietnamese Consumers Attitude and Intention to Adopt Mobile Commerce. Asia Pacific Journal of Marketing and Logistics, 30(4), 1112-1134. https://doi.org/10.1108/APJML-11-2017-0301

Kotler, P. (2000). Marketing Management. New Jersey: Prentice Hall.

L, A., dan Prabhaker P. (1992). Functional and Beliefs Dimensions of Attitudes to Television Advertising: Implications for Copy Testing. Journal of Advertising Research, 9, 30-42.

Lapierre, J. (2000). Customer-perceived Value In Industrial Contexts. Journal of Business & Industrial Marketing, 15(2).

Limbong dan Winarni. (2017). Daya Tarik Emosional dalam Iklan Coca Cola Versi Rayakan Namamu†sebagai Kampanye Anti-Bullying. Jurnal Desain, 4(3), 163-173. http://dx.doi.org/10.30998/jurnaldesain.v4i03.1607

MacKenzie, S. dan Lutz, R. (1989). An Empirical Examination of The Structural Antecedents of Attitude Toward The Ad in An Advertising Pretesting Context. Journal of Marketing, 53. https://doi.org/10.1177/002224298905300204.

Malhotra, N. dan Dash, S. (2009). Marketing Research An Applied Orientation 5th edition. NYC: Pearson.

Margaretha, M. dan Halim, R. (2018). Brand Distribution Service and Its Effect on Customer Value. Journal of Distribution Science, 16(1). https://doi.org/10.15722/jds.16.1.201801.29

Mattson, J. (1991). Better Business by the ABC of Values. UK: Chartwell Learning & Development Ltd.

McDougall, G. dan Levesque, T. (2000). Customer Satisfaction with Services: Putting Perceived Value into The Equation. Journal of Services Marketing, 14(5), 392-410, https://doi.org/10.1108/08876040010340937.

Mehta, A. (2000). Advertising attitudes and advertising effectiveness. Journal of Advertising Research, 40(3).

RA, B., dan SA, G. (1968). Advertising in America: The Consumer View. Unpublished Graduate dissertation. MA: Harvard University.

Ramaprasad, J. dan Thurwanger, M. (1998). South Asian students attitudes toward and beliefs about advertising: Measuring across cultures. Journal of Current Issues and Research in Advertising, 23(1), 55-70. https://doi.org/10.1080/10641734.2001.10505114

RB, A., dan G, R. (2000). Understanding human Communication, 7th ed. California: Harcourt College Publishers.

Ruiz-Molina, ME. dan Gil-Saura, I. Perceived Value, Customer Attitude and Loyalty in Retailing. J Retail Leisure Property, 7, 305-314. https://doi.org/10.1057/rlp.2008.21.

Rubin, A. M. (2002). The Uses-and-gratiï¬cations Perspective of Media Effects. In Bryant, J., dan Zillmann, D. (Eds). Media Effects: Advances in theory and research. Lawrence Erlbaum.

Salehzadeh, R. dan Pool, J. K. (2017). Brand Attitude and Perceived Value and Purchase Intention toward Global Luxury Brands. Journal of International Consumer Marketing, 29(2), 74-82. https://doi.org/10.1080/08961530.2016.1236311.

Shah, H., dkk. (2012). The Impact of Brands on Consumer Purchase Intentions. Asian Journal of Business Management, 4(2).

Sheth, J., dkk. (1991). Why We Buy What We Buy: A Theory of Consumption Values. J Busn Res, 22.

Solomon, M. (2009). Consumer Behavior: Buying, Having, Being 8th Edition. NYC: Pearson Education Inc.

Suliyanto. (2011). Ekonometrika terapan: Teori dan aplikasi dengan SPSS. Jakarta: ANDI.

Supranto, J. (2001). Pengukuran Tingkat untuk Menaikan Pangsa Pasar. Jakarta: PT Rhineka Cipta.

Sweeney, J. dan Soutar, G. (2001). Consumer Perceived Value: The Development of A Multiple Item Scale. Journal of Retailing, 77.

Utami, D. (2007). Pengaruh Penggunaan Daya Tarik Emosional dan Rasional Secara Bersamaan dalam Iklan Cetak Terhadap Citra Merek pada Remaja Akhir Perempuan (Studi Kuasi Eksperimental pada Mahasiswi Psikologi Universitas Diponegoro, Semarang). Tesis. Universitas Diponegoro.

Woodruf, R. (1997). Customer Value: The Next Source for Competitive Advantage. Journal of the Academy of Marketing Science, 25(2). https://doi.org/10.1007/BF02894350.


Full Text: PDF

DOI: 10.34203/jimfe.v6i2.2431

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.