1. Home
  2. Vol 8, No 3 (2024)
  3. Prillia

The Influence Of Work Environment (Physical And Non-Physical) On Job Satisfaction Mediated By Work Motivation Of Employees Of Bank Bri Dago Bandung Branch

Dira Devira Prillia, Maria Merry Marianti

Abstract


This research explores the influence of the physical and non-physical work environment on job satisfaction with work motivation as a mediating variable at Bank BRI Dago Bandung Branch. The aim of the research is to identify the extent to which the work environment influences work motivation and job satisfaction and the role of work motivation in this relationship. The method used is path analysis by collecting data through questionnaires distributed to employees. The research results show that the physical and non-physical work environment has a significant influence on work motivation but does not have a direct impact on job satisfaction. Work motivation is proven to be a significant mediating variable in the relationship between both types of work environment and job satisfaction. In conclusion, although the physical and non-physical work environments do not directly influence job satisfaction, they both increase job satisfaction through increasing work motivation.

Keywords


work environment; work motivation; job satisfaction; path analysis

References


Abdillah, W., & Hartono, J. (2015). Partial Least Square (PLS): Alternatif Structural Equation Modeling (SEM) Dalam Penelitian Bisnis. Andi Offset.

Abugre, J. B. (2014). Job satisfaction of public sector employees in sub-saharan Africa: Testing the minnesota satisfaction questionnaire in Ghana. International Journal of Public Administration, 37(10), 655–665. https://doi.org/10.1080/01900692.2014.903268

Akinwale, O. E., & George, O. J. (2020). Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria. Rajagiri Management Journal, 14(1), 71–92. https://doi.org/10.1108/ramj-01-2020-0002

Al-Hazmi, C. R. V. Al, & Nugraha, J. (2021). Pengaruh Fasilitas Kerja dan Lingkungan Kerja Non Fisik terhadap Kinerja Pegawai di PT Kawan Lama Sejahtera Surabaya. Journal of Office Administration : Education and Practice, 1(2), 282–297. https://doi.org/10.26740/joaep.v1n2.p282-297

Al-rubaish, A. M., Rahim, S. I. A., Abumadini, M. S., & Wosornu, L. (2011). Academic job satisfaction questionnaire: Construction and validation in Saudi Arabia Abdullah. Journal of Family and Community Medicine, 18(1), 1–7. https://doi.org/10.4103/1319-1683.78630

Ali, B. J., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, 5(2), 21–30. https://doi.org/https://doi.org/10.22161/ijebm.5.2.3

Alrawahi, S., Sellgren, S. F., Altouby, S., Alwahaibi, N., & Brommels, M. (2020). The application of Herzberg’s two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals. Heliyon, 6(9), 1–9. https://doi.org/10.1016/j.heliyon.2020.e04829

Anasi, S. N. (2020). Perceived influence of work relationship, work load and physical work environment on job satisfaction of librarians in South-West, Nigeria. Global Knowledge, Memory and Communication, 69(6–7), 377–398. https://doi.org/10.1108/GKMC-11-2019-0135

Arikunto, S. (2019). Prosedur Penelitian Suatu Pendekatan Praktik. Rineka Cipta.

Armstrong, M., & Taylor, S. (2019). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page.

Bangwal, D., & Tiwari, P. (2019). Workplace environment, employee satisfaction and intent to stay. International Journal of Contemporary Hospitality Management, 31(1), 268–284. https://doi.org/10.1108/IJCHM-04-2017-0230

Ghozali, I. (2014). Structural Equation Modeling: Metode Alternatif dengan Partial Least Squares (PLS). UNDIP Press.

Ghozali, I., & Latan, H. (2015). Konsep, Teknik, Aplikasi Menggunakan Smart PLS 3.0 Untuk Penelitian Empiris. BP Undip.

Hafidzi, M. K., Zen, A., & Alamsyah, F. A. (2023). Pengaruh Gaya Kepemimpinan, Lingkungan Kerja, dan Kompensasi Terhadap Kinerja Karyawan dengan Motivasi Sebagai Variabel Intervening. JEMSI (Jurnal Ekonomi, Manajemen, Dan Sistem Informasi), 4(6), 990–1003.

Hair. (2014). Multivariate Data Analysis (7th ed.). Pearson Education.

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E. (2018). Multivariate Data Analysis. Cengage Learning. https://doi.org/10.1002/9781119409137.ch4

Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research : updated guidelines. Emerald Group Publishing Limited, 116(1), 2–20. https://doi.org/10.1108/IMDS-09-2015-0382

Jannah, N. A., Sazly, S., & Kartawijaya, F. (2021). Pengaruh Gaya Kepemimpinan Terhadap Motivasi Kerja Pada Kantor Unit PTSP Kota Administrasi Jakarta Barat. Jurnal Administrasi Bisnis, 1(1), 9–18. https://doi.org/10.31294/jab.v1i1.299

Jawaad, M., Amir, A., Bashir, A., & Hasan, T. (2019). Human resource practices and organizational commitment: The mediating role of job satisfaction in emerging economy. Cogent Business and Management, 6(1). https://doi.org/10.1080/23311975.2019.1608668

Kreitner, R., & Kinicki, A. (2016). Organizational Behaviour. Mc Graw Hill Inc.

S. Setyaningsih and Y. Suchyadi, “Implementation of Principal Academic Supervision To Improve Teacher Performance in North Bogor,” Jhss (Journal Humanit. Soc. Stud., vol. 5, no. 2, pp. 179–183, 2021, doi: 10.33751/jhss.v5i2.3909.

Y. Suchyadi and Nurjanah, “Relationship between Principal Supervision in Increasing the Job Satisfaction of Private Junior High School Teachers in East Bogor District,” JHSS (Journal Humanit. Soc. Stud., vol. 02, no. 01, pp. 26–29, 2018, doi: https://doi.org/10.33751/jhss.v2i1.818.

Y. Suchyadi, “Relationship between Work Motivation and Organizational Culture in Enhancing Professional Attitudes of Pakuan University Lecturers,” JHSS (JOURNAL Humanit. Soc. Stud., vol. 01, no. 01, pp. 41–45, 2017, doi: https://doi.org/10.33751/jhss.v1i1.372.

Y. Suchyadi, N. Karmila, and N. Safitri, “Kepuasan Kerja Guru Ditinjau Dari Peran Supervisi Kepala Sekolah Dasar Negeri Di Kecamatan Bogor Utara,” JPPGuseda | J. Pendidik. Pengajaran Guru Sekol. Dasar, vol. 2, no. 2, pp. 91–94, Nov. 2019, doi: 10.33751/jppguseda.v2i2.1453.

R. Purnamasari et al., “Student Center Based Class Management Assistance Through The Implementation Of Digital Learning Models,” J. Community Engagem., vol. 02, no. 02, pp. 41–44, 2020, doi: https://doi.org/10.33751/jce.v2i2.2801.

Y. Suchyadi and H. Suharyati, “The Use Of Multimedia As An Effort To Improve The Understanding Ability Of Basic School Teachers ‘Creative Thinking In The Era ‘Freedom Of Learning,’” in Merdeka Belajar, A. Rahmat, Ed. Yogyakarta: Zahir Publishing, 2021, pp. 42–53.

Y. Suchyadi et al., “Increasing Personality Competence Of Primary School Teachers, Through Education Supervision Activities In Bogor City,” J. COMMUNITY Engagem., vol. 01, no. 01, 2019, [Online]. Available: https://journal.unpak.ac.id/index.php/jce

Y. Suchyadi et al., “Improving The Ability Of Elementary School Teachers Through The Development Of Competency Based Assessment Instruments In Teacher Working Group , North Bogor City,” J. COMMUNITY Engagem., vol. 02, no. 01, pp. 1–5, 2020, doi: https://doi.org/10.33751/jce.v2i01.2742.

S. Hardinata, Y. Suchyadi, and D. Wulandari, “Strengthening Technological Literacy In Junior High School Teachers In The Industrial Revolution Era 4.0,” J. Humanit. Soc. Stud., vol. 05, no. 03, pp. 330–335, 2021.

H. Suharyati, H. Laihad, and Y. Suchyadi, “Development of Teacher Creativity Models to Improve Teacher’s Pedagogic Competency in the Educational Era 4.0,” Int. J. Innov. Creat. Chang. www.ijicc.net, vol. 5, no. 6, pp. 919–929, 2019, [Online]. Available: www.ijicc.net

Y. Suchyadi, Nurjanah, and N. Karmila, Supervisi Pendidikan: Strategi Meningkatkan Profesionalisme Guru. Bogor: PGSD Universitas Pakuan, 2020.

Suchyadi, Y., & Suryani, A. "Educational Environment In The Implementation Of Character Education". JHSS (Journal Of Humanities And Social Studies), 5(2), 208-212. 2021.

Marwah, H. S., Suchyadi, Y., & Mahajani, T. "Pengaruh Model Problem Based Learning Terhadap Hasil Belajar Subtema Manusia Dan Benda Di Lingkungannya". Journal of Social Studies Arts and Humanities (JSSAH), 1(1), 42-45. 2021.

Suchyadi, Y., Sunardi, O., Suhardi, E., & Sundari, F. S. "Using a Multimedia for Natural Science Learning in Improving Concept Skills of Elementary School Teachers".

Hardinata, S., Suchyadi, Y., & Wulandari, D. "Model of Strengthening Technology Literacy for Junior High School Teachers in the Era of the Industrial Revolution 4.0."

Suchyadi, Y., Mirawati, M., Anjaswuri, F., & Destiana, D. "Supervisi Akademik Dalam Meningkatkan Kompetensi Guru Sekolah Dasar". Jurnal Manajemen Pendidikan, 10(1), 067-074. 2022.

Suchyadi, Y., Nurlela, N., & Indriani, R. S. "Analysis of Student Self-Regulated Learning in an Effort To Increase the Effectiveness of Online Lectures in the Pandemic Period". Jhss (Journal of Humanities and Social Studies), 6(1), 120-125. 2022.

Nurohmah, N., Suchyadi, Y., & Mulyawati, Y. "Pengaruh Gaya Belajar Terhadap Hasil Belajar Matematika Di Sd Negeri Sukaharja 01 Kabupaten Bogor". Journal of Social Studies Arts and Humanities (JSSAH), 2(1), 067-070. 2022.

Suchyadi, Y., & Nurjanah, N. "The Influence Of The Implementation Of Educational Supervision By The Principal On Teacher Performance In Schools". Jurnal Manajemen Pendidikan, 10(2), 125-129. 2022.

Suchyadi, Y., Muhajang, T., Indriani, R. S., & Mirawati, M. "Implementation Of Supervision In Improving The Learning Process And Character Education In Elementary Schools". Journal of Social Studies Arts and Humanities (JSSAH), 2(2), 143-146. 2022.

Gunawan, N. D., Suchyadi, Y., & Sumardi, S. "The Effect Of Online Learning On Interest In Learning Mathematics In Elementary Schools". Journal of Social Studies Arts and Humanities (JSSAH), 2(2), 110-113. 2022.

Bagus, S. N., Anwar, W. S., & Suchyadi, Y. "Analisis Bimbingan Belajar Siswa Berkesulitan Membaca". Journal of Social Studies Arts and Humanities (JSSAH), 2(2), 137-142. 2022.

Hikmah, N., Indriani, R. S., Karmila, N., Suchyadi, Y., Harahap, L. P. A., Ainurrahmah, A., & Fardila, I. "Elementary School Students Learning Assistance in The Covid-19 Pandemic Through The Introduction Of The Kipin School 4.0 Application". Journal of Community Engagement (JCE), 5(1), 31-35. 2023.

Suchyadi, Y., Indriani, R. S., & Budiana, S. "The Influence of the Implementation of Principal Supervision on Teacher Work Discipline in the Learning Process". JHSS (Journal Of Humanities And Social Studies), 7(1), 238-242. 2023.

Kurniati, T., & Jaenab, J. (2020). Pengaruh Lingkungan Kerja Fisik Terhadap Kepuasan Kerja Pegawai Pada Dinas Perpustakaan Kota Bima. SULTANIST: Jurnal Manajemen Dan Keuangan, 8(1), 79–84. https://doi.org/10.37403/sultanist.v8i1.195

Luthans, F. (2002). Organizational Behavior (7th ed.). Mc Graw Hill Inc.

Manao, A. S. (2022). Pengaruh Kompenasi dan Lingkungan Kerja terhadap Motivasi Kerja Pegawai pada Dinas Pekerjaan Umum Kabupaten Nias Selatan. Jurnal Ilmiah Mahasiswa Nias Selatan, 5(1), 1–9.

Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan (14th ed.). PT. Remaja Rosdakarya.

Nitisemito. (2019). Manajemen Personalia. Bumi Aksara.

Nurhidayanti, A. R., & Prabowo, J. (2024). Pengaruh Lingkungan Kerja Fisik Dan Motivasi Kerja Terhadap Kepuasan Kerja Karyawan Bagian Produksi PT. XYZ Di Kota Bandung. COSTING:Journal of Economic, Business and Accounting, 7(3), 5841–5849.

Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577

Padmaja, Koteswari, D. B., Dhanalakashmi, D. R. ., & Tiwari, R. (2020). The Role of Training and Work Environment on Retention and Job Satisfaction as A Mediator. International Journal of Management (IJM), 11(9), 1181–1191. https://doi.org/10.34218/IJM.11.9.2020.112

Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387

Pranitasari, D., & Saputri, C. B. (2020). Pengaruh Budaya Organisasi Dan Lingkungan Kerja Terhadap Motivasi Kerja Serta Dampaknya Terhadap Kepuasan Kerja Karyawan. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 11(1), 46–61. https://doi.org/10.21009/jrmsi.011.1.03

Putra, R. A., & Khasanah, N. (2021). Pengaruh Kepemimpinan Transformasional dan Lingkungan Kerja Fisik Terhadap Kinerja Karyawan dengan Motivasi Kerja sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 3(2), 202–222. https://doi.org/10.32639/jimmba.v3i2.780

Rijasawitri, D. P., & Suana, I. W. (2020). Pengaruh Kepuasan Kerja, Stres Kerja, Dan Lingkungan Kerja Non Fisik Terhadap Turnover Intention. E-Jurnal Manajemen Universitas Udayana, 9(2), 466. https://doi.org/10.24843/ejmunud.2020.v09.i02.p04

Rivai, V. (2017). Manajemen Sumber Daya Manusia Untuk Perusahaan Dari Teori ke Praktik. Grafindo Persada.

Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14

Robbins, S. P., & Judge, T. A. (2013). Organizational Bahavior (13th ed.). Pearson International Edition.

Saputra, I. D. N. S. A. dan S., & Sriathi, A. (2018). Pengaruh Motivasi Kerja dan Kepuasan Kerja terhadap Komitmen Organisasional. Jurnal Manajemen Unud, 7(9), 4628–4656.

Siyal, S., Saeed, M., Pahi, M. H., Solangi, R., & Xin, C. (2021). They can’t treat you well under abusive supervision: Investigating the impact of job satisfaction and extrinsic motivation on healthcare employees. Rationality and Society, 33(4), 401–423. https://doi.org/10.1177/10434631211033660

Sugiarti, E. (2021). The Influence of Training, Work Environment and Career Development on Work Motivation That Has an Impact on Employee Performance at PT. Suryamas Elsindo Primatama In West Jakarta. International Journal of Artificial Intelligence Research, 6(1). https://doi.org/10.29099/ijair.v6i1.304

Sugiyono. (2020). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.

Sujarweni, W. (2019). Metodologi Penelitian Bisnis Dan Ekonomi. Pustaka Baru.

Sultana, U. S., Abdullah, N. ain, Mok, E. T., Hossain, J., Sherief, S. R., Iskandar, M. L., & Andalib, T. W. (2024). Exploring Motivation and commitment on job satisfaction and employee performance in Work from Home (WFH) perspective. Psychology and Education, 58(3), 2411–2424. https://objects.scraper.bibcitation.com/user-pdfs/2024-06-06/d6b93677-2d64-4d62-aac3-3445d05f2981.pdf

Sutrisno, E. (2016). Manajemen Sumber Daya Manusia. Prenadamedia Group.

Suwardi, & Daryanto. (2018). Pedoman Praktis K3LH Keselamatan dan Kesehatan Kerja dan Lingkungan Hidup. Gava Media.

Taheri, R. H., Miah, S., & Kamaruzzaman. (2020). Impact of Working Environment on Job Satisfaction of Employees. EJBMR, European Journal of Business and Management Research, 5(6), 403–406. https://doi.org/10.36713/epra4849

Tarigan, W. J., Girsang, R. M., & Martina, S. (2022). Pengaruh Lingkungan Kerja Fisik dan Non Fisik terhadap Produktifitas Karyawan PT Astra Honda Pematangsiantar. Jurnal Ilmu Manajemen, 5(3), 363–371. https://ejournal.uika-bogor.ac.id/index.php/Manager/article/view/7764/3840

Testa, M. R., Williams, J. M., & Pietrzak, D. (1998). The Development of the Cruise Line Job Satisfaction Questionnaire. Journal of Travel Research, 36(3), 13–19. https://doi.org/10.1177/004728759803600302

Voordt, T. van der, & Jensen, P. A. (2023). The impact of healthy workplaces on employee satisfaction, productivity and costs. Journal of Corporate Real Estate, 25(1), 29–49. https://doi.org/10.1108/JCRE-03-2021-0012

Wahyudin, M., & Astuti, P. B. (2020). Pengaruh Kepemimpinan, Efikasi Diri dan Lingkungan Kerja Non-Fisik Terhadap Kinerja Karyawan. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 2(3), 314–322. https://doi.org/10.32639/jimmba.v2i3.480

Wati, A. I., & Yusuf, M. (2020). Pengaruh lingkungan kerja terhadap kepuasan kerja pegawai Dinas Koperasi dan UMKM Kabupaten Bima. Jurnal Manajemen, 12(2), 25.

Wiryawan, T., Risqon, R., & Noncik, N. (2020). Pengaruh Lingkungan Kerja Terhadap Motivasi Dan Disiplin Serta Dampaknya Pada Kinerja. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 1(01), 59–78. https://doi.org/10.37366/ekomabis.v1i


Full Text: PDF

DOI: 10.33751/jhss.v8i3.10501

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.